Comparative study of consumer satisfaction towards mcdonalds and kfc this dissertation report is based on the survey, which has been done in the moradabad city the main objective of the survey is to comparative study of consumer satisfaction towards mcdonalds and kfc. This study describes the customer retention and satisfaction level towards selected herbal cosmetic products the present study is based on primary data collected through. Consumer satisfaction and loyalty in the online market investing in consumer satisfaction from the online experience and creating brand or site loyalty are critically important for companies that want to have a long run presence on the web. Customer satisfaction is an abstract concept that basically measures the degree to which the products or services of a business meet consumers' expectations factors that can affect consumer. A study on customer satisfaction in icici bank 1 1 executive summary private banking is a concept which is new and fast emerging in the world of banking where changes have become a necessity in order to survive in this competitive environment vis-à-vis not only from the public and private sector banks but also from foreign banks.
Hence ,i have taken the effort to make a study on consumers satisfaction towards lg television at hosur this is taken in order to know their expectations and to meet the demand in the market in this project, i have orderly mentioned the topics. Satisfaction of women towards cosmetics with special reference to herbal products the primary objective of this study is to understand the consumer perception and satisfaction studying the awareness of the products within the.
Executive summary television today has become an essential and important media for business, news, entertainment etc while it was a mere source of education and curiosity when it came into being. This study titled a study on customer satisfaction towards online shopping in chennai city has been undertaken to understand the factors influencing customers' online shopping decisions and how these factors affect customer satisfaction. Customer satisfaction towards hero bikes essay scenario it would be better to mention about the satisfaction of customers who are using the vehicles in a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. E, 2015, the study was undertaken to find out the customer satisfaction level towards sakthi masala many management thinkers consider marketing to be the most critical function of a business.
Overall, the customer satisfaction index towards service quality is 09610, that means consumers are satisfied to the restaurants' service quality based on figure 1 and figure 2, it can be seen that restaurants cannot fulfill the consumers' expectation yet, for the five dimensions as well as the overall customer satisfaction, since the. Satisfaction is defined as the number of customers, or the percentage of total customers, who reported their experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals. The present study was done in aortas city of harlan and 75 respondents are taken to analyze the customer satisfaction towards reliance fresh in the present study, the interaction was made with the customers and filled the self-structured questionnaire from them. A study on customer satisfaction towards samsung mobile phone in erode city national conference on innovative business practices in technological era 3 | page erode sengunthar engineering college, thudupathi, erode. A study on consumer satisfaction of aachi this research is to identify the customer satisfaction towards aachi chicken masala in avadi.
Customer satisfaction has been measured using questionnaire scales for which either a likert or a semantic differential scale has been used a study by (picado, gonzalez & eckelman 2004) investigated customer satisfaction in the service. The main objective of the study is to find out the customer satisfaction and better service towards videocon d2h descriptive research is followed in this research. Satisfaction towards various mobile phone service providers, with an objectives to study the consumers' satisfaction level towards various services offered by. 1a study on consumer satisfaction towards dell laptops in kurnool city submitted to sri krishnadevaraya university, anantapur in partial. A synopsis on study of consumer preference towards cadbury and nestle chocolates introduction in this research i have survey the product performance and buying behavior of two famous brands of chocolates - nestle and cadbury, which are consumed by people of all ages.
Of customer satisfaction, few studies have been done to investigate these factors in relation to university foodservice facilities thus, the lack of studies in this area is the. According to the national restaurant association's latest consumer study, ethnic cuisines ii (2000), the market for ethnic food has grown to such an extent that italian, mexican, and chinese cuisines are the best known and most popular. Objective of the study: to know the customer satisfaction level towards services of manickbag tvs to know the problems presently faced by the customers at manickbag tvs to study the post sales service performance.
A study on customer satisfaction towards sakthi masala products in salem district dr mrajamanickam 1 mba phd 1 associate professer in mba, cms college of. A study on customer preference and satisfaction towards restaurant in dehradun city neha joshi type is descriptive a structured questionnaire will be. The motive of this research work is to study the consumer behavior towards fast moving consumer goods (fmcg) personal care products in coimbatore district of tamilnadu.